GitLab was one of the first all remote workforce companies. One of the great practices of GitLab is the README file. Every employee at...

78% of undergraduate business school curriculums list "presentation skills" as a learning objective. 11% of undergraduate business school...

I am a huge proponent of the one-on-one (O3) meeting. For any team I manage, we do them religiously. For any manager I coach, I stress...

KPI - Key Performance Indicator. If you've been in the work world for any amount of time, you've seen that phrase or something similar....

Here are 2 definitions: Empathy - The ability to understand and share the feelings of another. Compassion - Concerns for the sufferings...

I was speaking with a director at a large company. He was dealing with the issue of employee retention and acquisition in a highly...

Research from 2016 indicated that approximately 30% of managers are considered toxic by their employees. I wonder how that number differs...

One of the under-discussed elements of the Covid pandemic is the long-term effects it has had on us as individuals. When everything hit...

I spend a great deal of time and effort providing information and behaviors designed for the manager - all with the goal of making every...

CEO disease: when you are so high up in the company that you only hear the things you want to hear and are out of touch with the...

In having many conversations with other leadership coaches, one thing is clear. The skills in the biggest demand are empathy, inclusion,...

A lot is being written about the how remote and hybrid work is creating a lack of social connections. The theory is that by not being in...

I was reading an article the other day about a serial entrepreneur and his story of failure and success. It was the typical story about...

Trust and psychological safety are not the same thing. Trust occurs between individuals. An employee can trust a manager (or vice versa)...

One of the most important tools in your manager toolbox is caring. Caring about the individuals that you work with, regardless of whether...

The right answer is this: everyone leaves for their own reason. Great managers know the real reason because they've built a complete and...

A little while ago, I wrote an article on LinkedIn regarding my own mental health issues. I thought it was important to be part of the...

I first heard of management by walking around (MBWA) from the great Tom Peters book "In Search of Excellence". Mr. Peters still preaches...

We are all familiar with the story of Goldilocks and the 3 Bears. I use that story as a way to discuss the level of communication...

A recent survey showed that employees would quit their job to go to a company that had enough policies to prevent burnout. On its face,...