One of the biggest mistakes I see managers make when giving feedback is not focusing on an observable behavior. This leads to pushback...

Some managers are good at praise. They enjoy it and have a good team who earns it. Which is why it sometimes pains me to tell them that...

In one company, I was occasionally asked to coach underperforming employees. In almost every case, the pattern is the same. Manager tells...

I hate the Feedback Sandwich. Hate, Hate, Hate it. If aren't familiar with it, this is the technique where you say something nice, offer...