Behaviors Vs. Feelings in Feedback
One of the biggest mistakes I see managers make when giving feedback is not focusing on an observable behavior. This leads to pushback...
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Brian Watkins
- Apr 8, 2022
- 1 min
Praise is Not Positive Feedback
Some managers are good at praise. They enjoy it and have a good team who earns it. Which is why it sometimes pains me to tell them that...
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Brian Watkins
- Apr 7, 2022
- 2 min
Most Common Mistakes when Managing an Underperformer
In one company, I was occasionally asked to coach underperforming employees. In almost every case, the pattern is the same. Manager tells...
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Brian Watkins
- Apr 6, 2022
- 1 min
Never Use the Feedback Sandwich
I hate the Feedback Sandwich. Hate, Hate, Hate it. If aren't familiar with it, this is the technique where you say something nice, offer...
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Brian Watkins
- Apr 5, 2022
- 2 min
Most People Misunderstand Feedback
It isn't surprising to find articles that tell managers to stop giving feedback. Most managers love those articles because it gives them...
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Brian Watkins
- Apr 3, 2022
- 2 min
How Much Feedback Should You Give?
A common question I hear from managers is "how much feedback should I give?" I usually give a fairly easy answer (as much as you possibly...
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Brian Watkins
- Mar 20, 2022
- 1 min
Don't Believe the Naysayers
If you have spent any time at all following me, you know that I am a huge believer in feedback. I tell people I coach that if you only...
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Brian Watkins
- Nov 11, 2021
- 1 min
Don't Ask for Feedback; Ask for Advice
"Feedback makes someone a critic, advice makes someone a partner." Great managers give feedback to their team. But they don't always get...
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Brian Watkins
- Sep 15, 2021
- 1 min
"Not Me"
70% of employees are not engaged at work. 50% of employees don't know what the manager expects from them. Over 50% of people plan on...
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Brian Watkins
- Aug 25, 2021
- 1 min
Who Decides if a Feedback Culture Exists?
When I talk with managers, there are several things I can count on them saying (and believing) that are almost always not true. It isn't...
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Brian Watkins
- Jun 7, 2021
- 2 min
Ask Employees This Key Feedback Question
Hopefully you've learned that a key part of being a great manager is listening. To yourself, to your team, and to all the things around...
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Brian Watkins
- May 17, 2021
- 1 min
Landmarks
Giving and using driving directions is not my strong suit - the GPS in my phone has become my lifeline. Unless I've driven someplace...
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Brian Watkins
- May 11, 2021
- 1 min
My New Banned Word
I will occasionally ban words - not in a dictatorial way - that I believe have become harmful to behaviors. I admit, once I make a...
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Brian Watkins
- Apr 18, 2021
- 1 min
Men Get Better Feedback Than Women
Workplaces have a lot of biases that impact women negatively. Feedback is one of these areas. Three professors recently wrote an article...
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Brian Watkins
- Mar 24, 2021
- 1 min
Praise is Not Feedback
Some managers are good at praise. They enjoy it and have a good team who earns it. Which is why it sometimes pains me to tell them that...
2 views0 comments
Brian Watkins
- Mar 11, 2021
- 2 min
Not Changing After Feedback
I like to joke that the worst part about asking for feedback is that you get it. What we really want is for everyone to say "you were...
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Brian Watkins
- Mar 2, 2021
- 1 min
When Delegating, Feedback is Critical
A benefit of delegation is employee development - they learn new skills while freeing you up to do other things (hopefully of higher...
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Brian Watkins
- Feb 23, 2021
- 2 min
Why do Managers Fear Feedback?
Transcript Yesterday, I gave the top 3 reasons why employees are afraid of feedback. Today, it's the manager's turn. Let's be clear, many...
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Brian Watkins
- Feb 22, 2021
- 2 min
Why Do Employees Fear Feedback
Transcript I got asked a great question last week by my friend Lori. She asked "why do people fear feedback?" I actually think it needs...
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Brian Watkins
- Feb 1, 2021
- 1 min
Feedback Isn't Always Negative
One of my biggest professional pet peeves is the message that feedback is either harmful or that your employees don't want feedback....
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