Feedback

Praise is Not Positive Feedback

Some managers are good at praise. They enjoy it and have a good team who earns it. Which is why it sometimes pains me to tell them that...

Most Common Mistakes when Managing an Underperformer

In one company, I was occasionally asked to coach underperforming employees. In almost every case, the pattern is the same. Manager tells...

Never Use the Feedback Sandwich

I hate the Feedback Sandwich. Hate, Hate, Hate it. If aren't familiar with it, this is the technique where you say something nice, offer...

Most People Misunderstand Feedback

It isn't surprising to find articles that tell managers to stop giving feedback. Most managers love those articles because it gives them...

How Much Feedback Should You Give?

A common question I hear from managers is "how much feedback should I give?" I usually give a fairly easy answer (as much as you possibly...

Don't Believe the Naysayers

If you have spent any time at all following me, you know that I am a huge believer in feedback. I tell people I coach that if you only...

Don't Ask for Feedback; Ask for Advice

"Feedback makes someone a critic, advice makes someone a partner." Great managers give feedback to their team. But they don't always get...

"Not Me"

70% of employees are not engaged at work. 50% of employees don't know what the manager expects from them. Over 50% of people plan on...