Brian WatkinsNov 13, 20232 minBehaviors Vs. Feelings in FeedbackOne of the biggest mistakes I see managers make when giving feedback is not focusing on an observable behavior. This leads to pushback...
Brian WatkinsApr 8, 20221 minPraise is Not Positive FeedbackSome managers are good at praise. They enjoy it and have a good team who earns it. Which is why it sometimes pains me to tell them that...
Brian WatkinsApr 7, 20222 minMost Common Mistakes when Managing an UnderperformerIn one company, I was occasionally asked to coach underperforming employees. In almost every case, the pattern is the same. Manager tells...
Brian WatkinsApr 6, 20221 minNever Use the Feedback SandwichI hate the Feedback Sandwich. Hate, Hate, Hate it. If aren't familiar with it, this is the technique where you say something nice, offer...