One of the biggest mistakes I see managers make when giving feedback is not focusing on an observable behavior. This leads to pushback...

Some managers are good at praise. They enjoy it and have a good team who earns it. Which is why it sometimes pains me to tell them that...

In one company, I was occasionally asked to coach underperforming employees. In almost every case, the pattern is the same. Manager tells...

I hate the Feedback Sandwich. Hate, Hate, Hate it. If aren't familiar with it, this is the technique where you say something nice, offer...

It isn't surprising to find articles that tell managers to stop giving feedback. Most managers love those articles because it gives them...

A common question I hear from managers is "how much feedback should I give?" I usually give a fairly easy answer (as much as you possibly...

If you have spent any time at all following me, you know that I am a huge believer in feedback. I tell people I coach that if you only...

"Feedback makes someone a critic, advice makes someone a partner." Great managers give feedback to their team. But they don't always get...

70% of employees are not engaged at work. 50% of employees don't know what the manager expects from them. Over 50% of people plan on...

When I talk with managers, there are several things I can count on them saying (and believing) that are almost always not true. It isn't...

Hopefully you've learned that a key part of being a great manager is listening. To yourself, to your team, and to all the things around...

Giving and using driving directions is not my strong suit - the GPS in my phone has become my lifeline. Unless I've driven someplace...

I will occasionally ban words - not in a dictatorial way - that I believe have become harmful to behaviors. I admit, once I make a...

Workplaces have a lot of biases that impact women negatively. Feedback is one of these areas. Three professors recently wrote an article...

Some managers are good at praise. They enjoy it and have a good team who earns it. Which is why it sometimes pains me to tell them that...

I like to joke that the worst part about asking for feedback is that you get it. What we really want is for everyone to say "you were...

A benefit of delegation is employee development - they learn new skills while freeing you up to do other things (hopefully of higher...

Transcript Yesterday, I gave the top 3 reasons why employees are afraid of feedback. Today, it's the manager's turn. Let's be clear, many...

Transcript I got asked a great question last week by my friend Lori. She asked "why do people fear feedback?" I actually think it needs...

One of my biggest professional pet peeves is the message that feedback is either harmful or that your employees don't want feedback....