Measurements are great - except when they are poorly created. What makes an effective measurement? It should be objective. There can be...

Roughly, 95% of the discussions around productivity (particularly in this hybrid/remote work environment) are pure nonsense. They are...

We live in a world of data. Every professional needs to be steeped in understanding the data of the job. That may be the CFO of the...

In case you haven't figured it out, measuring things in a fair, effective, and accurate way is hard. One of the problems is that we tend...

For the first time in a decade, the number of engaged workers declined in 2021 to 34% (Gallup). The fact that it dropped by 2% isn't the...

Many companies are focusing on being "data-centric". I always try to ask questions on what that exactly means because everyone has a...

It is no secret that I love to watch football - pro more than college - but I'll watch it all. I am reminded constantly about the idea of...

This isn't an issue that is discussed a lot, but one that I think is important. How often should you do employee surveys to gain maximum...

The blog title might be a bit unfair. I don't actually believe he is evil, but his theory of Shareholder Theory is, and is the cause of...

A key task for any manager is to ensure that everyone knows and understands the desired end result. This sounds much easier than it...

"If you can't measure it, you can't manage it" - Deming I've heard and used that quote above many times. My guess is you have too. Here...

I had a great conversation with a colleague the other day - we were lamenting our difficulty in measuring the impact of leadership...

The classic saying (and I use it often) is that "what gets measured, gets managed". If I know my manager will give me a raise if I...

The classic business quote from Drucker is "you can't manage what you don't measure". He is spot on. I also like to reserve that...

TRANSCRIPT You've probably heard the classic maxim "what gets measured gets managed". It is popular because it is true. Which means there...

Years ago I was working on a new program that I was convinced would benefit the company - develop new skills and processes that would...

There are times when communication is about persuasion. Managers face this when they have to persuade their team that a new direction is...

Caveat: I am not an expert in AI. My knowledge of it is limited and what you are about to read is my opinion. If you want deeper...

We all have the same amount of time during the day (24 hours, last time I checked). So why is it that some people are more productive...

This is one of those things that shouldn’t need to be said, but needs to be said - People are more important than goals. Obviously, only...