Manager as 2-Way Communciator
The role of the manager has changed dramatically. One change that has yet to happen - for the benefit of the organization and the...
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Brian Watkins
- Sep 17
- 3 min
Personalization for Me, Not Just for Thee
There is a time-worn trope in business, that they best way to know the customer is to talk to the customer or at least the person closest...
5 views0 comments
Brian Watkins
- May 29
- 1 min
You Cannot Measure Culture on a Binary Scale
A major mistake that many organizations make regarding culture is to evaluate it with a binary scale - good or bad. In reality, culture...
1 view0 comments
Brian Watkins
- Apr 22
- 1 min
5 Ways to Show Your Employees You Care
Managers are human, and so are the people who work for them. A key tenet of humanity is that we all want to be valued and respected. An...
9 views0 comments
Brian Watkins
- Apr 11, 2022
- 1 min
Why People Leave Companies
Everyone leaves for their own reason. Great managers know the real reason because they've built a complete and honest relationship. When...
3 views0 comments
Brian Watkins
- Apr 11, 2022
- 1 min
Employees Are Not Assets
Read any organization annual statement or listen to any executive talk about his organization and you'll hear a familiar refrain - "we...
2 views0 comments
Brian Watkins
- Apr 11, 2022
- 1 min
Employees Have a Role in Making Managers Great
I spend a great deal of time and effort providing information and behaviors designed for the manager - all with the goal of making every...
1 view0 comments
Brian Watkins
- Apr 11, 2022
- 1 min
When Empathy Can Be a Problem
Empathy is an invaluable skill for a leader - I would argue that it should be one of the core skills that anyone wanting to be a manager...
1 view0 comments
Brian Watkins
- Apr 10, 2022
- 2 min
What Don't You Know?
We like to tell people what we know. We all like to be seen as smart. When interviewing people, all the questions asked are to find out...
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Brian Watkins
- Mar 21, 2022
- 2 min
Focus the Message on the Person
Building relationships with everyone you work with is critical. The biggest reason is that it enables you to focus messages to the people...
2 views0 comments
Brian Watkins
- Mar 7, 2022
- 2 min
Don't Do a Remote Offsite
Being experienced (or old) provides one big benefit: I've seen trends and things that work and don't work. Unfortunately, I also see that...
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Brian Watkins
- Mar 4, 2022
- 2 min
Names Matter
Trigger Warning: If you are close-minded, this post may come off as sounding "woke". In a world of increasing diversity, we are seeing...
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Brian Watkins
- Mar 2, 2022
- 1 min
You Aren't Fooling Anyone
One of the worst things I see managers do is listen to bad PR people. These bad PR people come up with the idea that they need to...
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Brian Watkins
- Feb 28, 2022
- 1 min
BLUF
The key to all communication, particularly written communication is simple: Bottom Line Up Front (BLUF). We all get a lot of emails - too...
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Brian Watkins
- Feb 14, 2022
- 1 min
Should You "Love" Your Employees?
I thought a blog post with a little bit of a Valentine's Day theme might be fun today. Let's start out with a clarification: I'm talking...
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Brian Watkins
- Feb 9, 2022
- 1 min
The Off-The-Cuff Comment
Managers don't get the luxury of "off the cuff" comments. This is because the people who work for managers pay attention to know which...
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Brian Watkins
- Feb 8, 2022
- 1 min
Employees as Assets?
Read any organization annual statement or listen to any executive talk about his organization and you'll hear a familiar refrain - "we...
1 view0 comments
Brian Watkins
- Feb 7, 2022
- 1 min
When is Empathy a Problem
Empathy is an invaluable skill for a leader - I would argue that it should be one of the core skills that anyone wanting to be a manager...
1 view0 comments
Brian Watkins
- Jan 26, 2022
- 1 min
Create Your README File
GitLab was one of the first all remote workforce companies. One of the great practices of GitLab is the README file. Every employee at...
1 view0 comments
Brian Watkins
- Jan 19, 2022
- 1 min
Be a Better Listener
78% of undergraduate business school curriculums list "presentation skills" as a learning objective. 11% of undergraduate business school...
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