Relationships

You Cannot Measure Culture on a Binary Scale

A major mistake that many organizations make regarding culture is to evaluate it with a binary scale - good or bad. In reality, culture...

5 Ways to Show Your Employees You Care

Managers are human, and so are the people who work for them. A key tenet of humanity is that we all want to be valued and respected. An...

Why People Leave Companies

Everyone leaves for their own reason. Great managers know the real reason because they've built a complete and honest relationship. When...

Employees Are Not Assets

Read any organization annual statement or listen to any executive talk about his organization and you'll hear a familiar refrain - "we...

Employees Have a Role in Making Managers Great

I spend a great deal of time and effort providing information and behaviors designed for the manager - all with the goal of making every...

When Empathy Can Be a Problem

Empathy is an invaluable skill for a leader - I would argue that it should be one of the core skills that anyone wanting to be a manager...

What Don't You Know?

We like to tell people what we know. We all like to be seen as smart. When interviewing people, all the questions asked are to find out...

Focus the Message on the Person

Building relationships with everyone you work with is critical. The biggest reason is that it enables you to focus messages to the people...