Coaching employees, in my opinion, is not only incredibly effective, but it is fun. The ability to share my knowledge with them and help...

I’ve said it many times, the best way to teach a concept is to model it. I learned early in my career that people listen to what you say,...

Coaching was always important. Great managers in the past have always done coaching, whether it was formally or informally. The...

One of the unfulfilled promises of the Internet age is the idea that the best teachers would be available to everyone, everywhere....

I often hear managers tell me that they consider training and development important. In fact, they want more training and development...

One way to help people with their development goals is to foster a sense of curiosity. Feel free to read this article if you want some...

A short post today - but a task for you. Take 5 minutes and do two things: Recall how many pieces of positive feedback you gave this...

Some cliches become cliches because they are true (for example, “actions speak louder than words”). Others become cliches because they...

When delegating a task, managers must set the proper expectations. There may be two key differences. Remember that setting expectations...

Deciding what to delegate is the first hurdle - deciding to whom you should delegate is the second. Which leads to the second most common...

I have an exercise I like to do with managers regarding delegation. I have them think about the tasks they do (or should be doing) and...