One of the hardest things about being a manager is being able to make decisions when you don't have all the information. Data contributes...

A huge pet peeve of mine is people who use words wrong - there vs their, your vs you're , you get the point. With managers, one of the...

As a kid, I loved the show McGyver. Yes, it was totally absurd that he could open a safe with a bottle of water, 4 wine glasses, and some...

The idea of the Wisdom of the Crowd is not a new idea. This theory states that the opinion of a group is more likely to be the right...

In his latest book, Think Again, Adam Grant raises an interesting question: is it harmful to label something as a best practice? Best...

I am always interested in company news - things that worked well and things that didn't. The case studies they provide are a great way to...

I have often said that the manager who is trying to make a decision with all the information will never make a decision. The fact is that...

When the pandemic started, things were so hectic and crazy that we were looking for answers from any one. Professionally, we looked to...

TRANSCRIPT As people, specifically managers, make decisions all day long. Not every decision is the same. Deciding what to eat for...

Hopefully you have all heard the story about Capt. Sully and his landing his distressed plane in the Hudson River. If you haven't, read...

I've come to consider that organizations have 2 types of HR departments: Those that are focused on making the rules (I call them "No...

This is a topic that I spend a lot of time thinking about and can get a little confusing - but it is important, so bear with me. This has...

A constant themes in personal financial management is to "pay yourself first". You should put money into savings and investments before...

When deciding something complicated, it is normal to have doubts. Making a decision is always going to lead to thinking about the choices...

I once observed a manager who appeared to be amazingly efficient. She would constantly be interrupted by employees who came in and asked...

Sometimes when I coach managers, I say something that just makes them stop dead in their tracks - they can’t believe what I just said. I...

In one role, I attended Monday morning staff meetings with Sr Staff. The first topic of conversation during every meeting was a review of...

Everyone is faced with hundreds or thousands of decisions a day - what do I wear, what do I eat, do I have that second cup of coffee,...