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Book Review: Quiet by Susan Cain

Brian Watkins

Being a Great Manager is about relationships. A key aspect of relationships is being able to understand and empathize with another person. Mrs. Cain's book is a must read to be able to do that.

This book isn't new, but is revolutionary. It taught millions the truth about being an introvert and an extrovert. It has nothing to do with liking people or being shy in front of crowds. It has to do with energy.

I am an introvert - and I always get comments that no one believes it because I do facilitation and presentation. Once you read Quiet, you understand this more. I also understand more about extroverts now so when I work with them I understand them better.

Read this - it will benefit your relationships. Which will make you a better manager.

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