Brian WatkinsJan 26, 20212 minPeople Want Too Much Praise?I once worked with a manager who called me to ask for help. She was a really good manager, but I could hear the frustration in her voice...
Brian WatkinsJan 18, 20211 minThe Feedback SandwichI hate the Feedback Sandwich. Hate, Hate, Hate it. If aren't familiar with it, this is the technique where you say something nice, offer...
Brian WatkinsDec 17, 20202 minMost Common Mistake when Managing an UnderperformerIn one company, I was occasionally asked to coach underperforming employees. In almost every case, the pattern is the same. Manager tells...
Brian WatkinsNov 25, 20202 minGratitudeThis has been a rough year for all of us: the pandemic, the economy, the political and racial strife - it's been too much at times. As...