I once worked with a manager who called me to ask for help. She was a really good manager, but I could hear the frustration in her voice...

I hate the Feedback Sandwich. Hate, Hate, Hate it. If aren't familiar with it, this is the technique where you say something nice, offer...

In one company, I was occasionally asked to coach underperforming employees. In almost every case, the pattern is the same. Manager tells...

This has been a rough year for all of us: the pandemic, the economy, the political and racial strife - it's been too much at times. As...

My boss once asked me why I don’t give more feedback. I told him that my team didn’t like to hear it and it was always a pain to have to...