Brian WatkinsMay 17, 20211 minUsing Different Communications ChannelsOne thing companies did not need, but we got with the pandemic, was more channels of communication. Between in person, phone, email,...
Brian WatkinsApr 22, 20211 minNobody Has Done This BeforeWhen faced with a new task or situation, smart companies look for best practices or learnings from someone who has done the same, or...
Brian WatkinsMar 29, 20211 minNice Is Not Nice When Setting ExpectationsI've mentioned it before, but there is almost always a disconnect between what a manager says and what the employee hears. Both are 100%...
Brian WatkinsMar 17, 20211 minExpectation TestI've been in many classrooms where we talk about communication through the describe/draw activity. One person has a picture and tries to...